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Client Survey

CLEANING CLIENT FEEDBACK




I appreciate your willingness to take the time to give me honest feedback.
Please rate each of the questions on a scale of 1-5 (where 1 is poor and 5 is excellent) or Yes/No and provide additional comments or suggestions.
Thank you.

Question Rating
1. I am happy with the job done by the cleaners
2. My cleaning requests have been followed
3. It is easy to schedule my cleanings
4. My cleaning schedule is on a day and time that work for me
5. The cleaners make good use of their time
6. I am happy with the items covered in the Basic Clean
7. I know that I can schedule a Deep Clean when I need more than a Basic Clean (guests are coming, after a move, spring cleaning).
8. I appreciate you using the cleaning products I supply
9. I feel the cancellation policy is fair
10. Invoicing is done in a timely manner
11. I would recommend Ozzie to my friends